做Customer Service 简直是一种享受，

一项娱乐活动。

每天网络上面的order会有很多盗用别人信用卡的。

一般billing address 和shipping address是会不一样的。
所以我们把这些盗用别人卡来定东西的订单都退钱给持卡人以免他们被诈骗。
听起来超级光辉把，超级伟大的吧。
而且我还会给持卡人打电话，提醒有人盗用他们的卡。
今天：

Me: Hello, This is fanni from estore, how can I help you?
Stupid Lady:You called me ,......store, right?
Me: Yes, We received a order which was paid by your credit card.....
SL: No ! you Didn't!
Me: Yes we did. I think someone is using your card to place this order....
SL: No! You didn't!
Me: Listen, madam, I think a criminal has used your card inform.........
SL: NO! NOBODY CAN KNOW MY CARD NUMBER, Where did you get it!!!!
Me: （超级无奈，大姐我在帮你抓坏人啊！！）= =!
SL: Where did it ship to?
Me: The shipping address is HongKong.
SL: What? NO! I need to know where did the order go!
Me: We did refund your money because we think it is a criminal. and the shipping address is Hongkong.
SL: Where?(我已经不生气了，我想笑）
Me: Hongkong.
SL: （挂我电话了）

TMD.........................什么跟什么啊！